TapGo Mystery Box: Open, Win, Take It Home
Some players love choosing; others love not knowing. TapGo mystery boxes are for the second kind. Open a box, see what is inside, and decide what to do next: take it home, or sell it right away for balance. Every opening comes with a little excitement, and every decision is yours.
How TapGo mystery boxes work
- Open a box in the TapGo App.
- See what you got.
- Like it? Confirm your claim and we arrange delivery, estimated at 7–21 working days.
- Not for you? Sell it right away and turn it into balance.
Eligible box-opening spend also earns 0.7% cashback, and friends who open boxes can earn you a 0.3% referral reward. See Rewards for details.
A free mystery box every day
Log in to TapGo each day and you can receive a free box. Each free box gives you a chance at products worth up to RM39. It only takes a moment, and it gives every day something to look forward to. Check in daily as well to collect 20 points. See Daily Mission.
Timed lucky bags
TapGo lucky bag events open in designated time slots, bringing more surprises. Every lucky bag comes with a sense of anticipation and a fresh experience. The schedule is announced in the TapGo App.
Live mystery-box with hosts
Our hosts open mystery boxes live, so you can feel the real tension and surprise of an opening. With live interaction, the experience is more lively and more involving. We plan to invite more hosts to join in the future.
Points mall
Collect points through designated TapGo activities and use them in the points mall to exchange for selected products. A points-to-cash function is also available; the specific conditions, methods and rules are published in the TapGo App.
Frequently asked questions
What is a TapGo mystery box?
It is a box you open in the TapGo App to reveal a prize. You can keep it and have it delivered, or sell it right away for balance.
Is there a free mystery box?
Yes. Log in each day to receive a free box, with a chance at products worth up to RM39.
What is a timed lucky bag?
A lucky bag activity that opens in designated time slots. Details are announced in the TapGo App.
What happens if I do not like what I opened?
Sell it right away and turn it into balance. There is no need to wait.
How long does delivery take if I keep it?
After you confirm your claim, delivery is estimated at 7–21 working days.
Do mystery boxes earn cashback?
Eligible box-opening spend earns 0.7% cashback, sent to your wallet automatically.